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Learning and development

“The ongoing commitment to learning and development supports Avenues’ value of excellence and has instilled confidence in people who were new to social care”

Investors in People report, 2014

We are proud of our learning and development programmes and the positive feedback they receive, whether from employees or external organisations.

Our philosophy

Avenues is all about people. Some types of training are mandatory in social care but we also want our employees to have ongoing opportunities to develop professionally and personally. It benefits you, Avenues and, most importantly, the people we support. Our culture of continuous improvement, review and coaching supports employees to think about what goals they may have.

Quality standards

Our learning and development programmes meet the standards and requirements set out by Skills for Care, the workforce development body for adult social care in England.

Getting started

As soon as you start work with us you will take part in an induction day to get an overview of Avenues, how we do things and what makes us tick. Your induction period will continue over the next three months, led by your manager, and will be a mix of e-learning, on the job learning and workplace assessments.

After your induction is complete, together with your manager you will create a personal development plan to identify goals and areas for development. As well as training that is required of all of us, your development plan could include learning about different approaches and techniques for delivering support or specialist knowledge and awareness, such as autism or acquired brain injury.

You will have regular supervision meetings with your manager to talk and reflect about how things are going as well as regularly reviewing your development plan.

External qualifications

We are an approved City and Guilds centre. We offer the Health and Social Care Diploma up to level 5 as well as the Diploma for Business and Administration at levels 2-3. We can also support employees to study externally for other professional qualifications, whether in health and social care or something business-focused, such as management, finance or HR.


“At Avenues, I have had overwhelming support from my manager and plenty of learning and development opportunities”

View our current job opportunities